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Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode Help | Update Your Info

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GroundSchool FAA Knowledge Test Prep
Setup re-runs when I expect the program to start
How to use the plotter / protractor / compass?
CATS and LaserGrade Test Emulation Modes?
Do you have study software for the IA test?
Instrument Flight and Ground Instructor Issues..
Are GroundSchool questions the real thing?
Sport Pilot?
ATP Part 121 or 135 Test?
Where can I take my FAA written test?
"Error 75" in GroundSchool
Can't activate discount during the purchase process
No Test Bank Installed?
Number of Questions in GroundSchool vs. FAA?
Approved Ground School?
Things look misshapen / bloated
How to report an issue with a question or learning content ...

General Issues
How to Change Email Address / Address / Phone Number
Incomplete / Corrupt Download
Can't download free aircraft checklist
Can't connect to Unlock Server
Getting 'Error 48'
Lost / Not Working / Never Received Unlock code.
PC software title appears distorted (DPI / Font Size Problem)
Getting an 'Error 75'?
Macintosh, iPhone/iPad, and/or Android version availability?
May I install on more than one computer or device?
How does this online help desk system work?


Lost / Not Working / Never Received Unlock code.
Getting an 'Error 75'?
How does this online help desk system work?
GroundSchool FAA Knowledge Test Prep
Number of Questions in GroundSchool vs. FAA?
How to use the plotter / protractor / compass?
Approved Ground School?
GroundSchool Canada Theory Exam Prep
GroundSchool EASA ATPL / CPL / IR
GroundSchool Audio
RideReady FAA Checkride Oral Exam Prep
Safelog Pilot Logbook
Name That Plane
Five by Five FCC Exam Prep

Support via Telephone?

We provide customer and technical support via this online helpdesk. This allows you to receive prompt (sometimes instant), efficient help from either our automated response system and/or the exact person who can best assist you. As a plus, such a system ensures that a detailed written record of the conversation is available for you which can be extremely helpful when asking for and receiving technical help.

While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you such an online helpdesk may nevertheless be a new concept. If so, please click here to learn more about why we do things this way. Thank you for your understanding!.